The venue system for trampoline parks, soft play, laser tag, climbing and family attractions.
Your whole venue.
One system.
Online bookings, the till, waivers, parties, memberships, marketing and reporting, all working from one record. Guests book on a phone and walk straight in. Staff stop typing the same thing twice. You see how the venue is doing from one screen, because everything it records is yours, in one place, and working to fill the next quiet session.
Your morning view
- Quiet Tuesday offer
- Party reminder, 7 days out
- Abandoned basket
- Membership renewal
Bookings from campaigns this week
- Online
- Walk-in
- Campaigns
- 11:00Nearly full
- 12:00Open
- 13:00Waitlist 4
- 14:00Open
- 12:30 · Room APaid
- 14:00 · Room BPaid
- 16:00 · Room ABalance due
Built in the UK, for UK venues. Installed in person, anywhere in the country.
What Neon is
One system runs the whole venue.
Most venues run on bits and pieces: a booking plugin, a till, paper waivers, a party book, a mailing list, a spreadsheet. Neon is all of them in one place, and the parts know about each other. A booking made on a phone becomes the till record, the waiver, the party, the marketing and the report, without anyone typing it again.
01Online bookings
Guests pick a session, pay and get a ticket by email and in Apple Wallet or Google Wallet, on your own website in your colours.
Instead ofa booking plugin, a diary and the phone.
02Till and payments
Sells sessions, socks, food and gift cards; takes card at your own rate; cashes up by till.
Instead ofan EPOS and a card machine that do not talk to each other.
03Waivers and check-in
Signed at home, matched at the gate in one scan, kept in a register that exports.
Instead ofpaper forms and a filing box.
04Parties and groups
Deposit online, balance by reminder, food order on the kitchen screen, rooms on the board.
Instead ofa party book and a lot of phone calls.
05Memberships
Agreements, renewals, freezes and failed payments handled, on one wristband or code.
Instead ofa spreadsheet and a standing-order chase.
06Marketing
Emails that go out on their own: review requests, lapsed guests, birthdays, quiet days.
Instead ofa mailing list nobody updates.
07Reporting
Occupancy, revenue, spend per head and memberships, with exports your accountant will accept.
Instead ofthree logins and a Sunday night of spreadsheets.
For the owner
See the business, not the systems.
- How full, how much, from where and what changed, on one screen, any day.
- Which sessions, parties and campaigns made the money.
- Your data is yours: export all of it, any time, and take it with you.
For the staff
One screen on a Saturday, not five.
- The right guest, waiver and booking in front of them at the gate.
- Nothing typed twice, so fewer mistakes and shorter queues.
- Parties, food orders and room turnovers on the board, not in someone's head.
For the guest
Book, sign, scan, play.
- Book and pay on a phone in a minute, no account needed.
- The ticket sits in Apple Wallet or Google Wallet. Sign the waiver at home and scan in on arrival.
- Reminders, receipts and the party balance handled without a phone call.
The product tour follows one booking through all of it, screen by screen, so you can see the record travel.
Take the tourMarketing
The marketing suite you wished came with your till.
Every guest who books, signs a waiver or pays at the till becomes a customer record that belongs to you. Neon puts it to work: automations run on their own, campaigns go out to exactly the people they should, and you can see what each one booked.
- TriggerFirst booking completed
- Wait1 day after the session
- EmailThanks, plus a review link
- BranchBooked again within 30 days?
- Email · if notQuiet-day offer, expires Sunday
- Lapsed 90 days
- Birthday next month
- Party parents
- Weekday visitors
- Members, renewing soon
- Half-term mornings
- Toddler Tuesdays
- Party season
Measured by bookings made, not clicks.
Every confirmed booking can be added to Apple Wallet or Google Wallet from the confirmation page or the email. Your name and colours sit next to their bank cards, with the check-in code the till scans, the time, and any balance due.
In the plan
The whole suite, written down.
Audiences from your own data
Bookings, till sign-ups and waivers are the list. No export, no sync, no separate CRM to pay for. Anyone who unsubscribes is out the moment they do.
Automations that run themselves
Abandoned-checkout chase, win-back for lapsed guests, a birthday party pitch to the parent, feedback requests after a visit. Each has a daily cap, a cooldown so nobody is pestered, and an optional offer code.
Campaigns from your own design
Paste or upload the email, choose the segment, see the live count, send yourself a test, then send now or schedule. Unsubscribe links are added if the design has none.
A login for your agency
A marketing-only account opens the marketing section and nothing else: no bookings, no guest records, no prices, no settings.
Ad tracking that waits for consent
Meta, Google and TikTok, in the browser and server to server. Nothing loads until the visitor agrees, and every campaign link is tagged so the report shows what it brought in.
Send to your whole list
No per-contact pricing and no per-send fee: email marketing is in the plan. A meter on the Marketing page shows what you have sent, and no guest hears from a campaign more than once a day or three times a week.
Reporting
Know your Tuesday before it happens.
Every booking, sale, waiver and campaign lands in one place, and you can see it without a spreadsheet. The six views an owner actually opens, and an export your accountant will accept. The data is yours, in plain sight, and it leaves with you if you ever go.
Tuesday and Wednesday afternoons are the gap. That is what the quiet-day automation targets.
- Open jump
- Parties
- Food and drink
- Memberships
- Socks and retail
- Gift cards
Parties: highest spend per head, highlighted because it's where the margin is.
- CSV, every reportOn
- Takings by till, CSVDaily
- Waiver registerLive
- Owner summary, emailMonday 07:00
- One place
- Bookings, tills, waivers, memberships and marketing write to the same record. No exports to reconcile two systems, because there is one.
- Plain sight
- The owner view answers the questions you actually ask: how full, how much, from where, and what changed. No dashboard builder, no analyst.
- Yours to take
- Export everything, any time, in formats your accountant and your next system can read. Your customers, your consent records, your history. We hold it; we do not own it.
A Saturday on Neon
One screen, from doors open to the last email.
- SignedSocks
- SignedUpgrade
- Sign at kiosk
- SignedMember
Hardware
Tills that arrive ready.
Sunmi tills, handhelds, barcode scanners, printers and card readers, paired to your account, loaded with your products remotely, then installed in your venue by us, anywhere in the UK. We test every device on your counter and stay for go-live. Or use your own Sunmi till and we pair it remotely. And every sale on every device lands in the same record, so the till is part of your data, not a box beside it.
- Pre-configured
- Products, prices and staff logins loaded
- Support
- Software updates and help desk, in the plan
- Hardware
- Buy through us, or use your own
Sunmi T3 with customer screenThe till
Sunmi K2, or any Android kioskSelf-serve kiosk
Sunmi V3Handheld
Built into the T3, or a Sunmi 80mm printerReceipt printer
Sunmi MAX, or any RJ12 drawerCash drawer
Payments
Your money lands with you.
Online payments run through Stripe, connected to your own Stripe account, so the rate is yours and the money is yours on your terms. At the till you use your own card machine. Neon takes no percentage of your transactions and adds nothing to your provider's rate. The platform fee is the platform fee.
- Online bookings
- Stripe, in your own account
- Refunds
- Back to the card from the booking record
- At the till
- Your own card machine; the sale is matched by amount and time
- Neon's cut
- None
Switching
Moving platform? We carry the boxes.
Customers, memberships, gift card balances and every future booking come across. We install the tills ourselves, and a Neon specialist is on your floor for go-live. You keep trading throughout. And if you ever leave, everything goes with you the same way.
- 01
Walkthrough
Thirty minutes on your sessions, prices, parties and the quirks only your team knows.
- 02
Migration
We export from your current system, map it, import it, and show you the reconciliation.
- 03
Hardware
We install the tills, readers and printers in your venue. Staff train on the real thing, with us there.
- 04
Go live
Switch over on a quiet morning with us on site. Your first campaign goes out that week.
One plan
The whole platform, from day one.
There is no starter version of Neon. Marketing automation, online accounts, as many tills as the day needs, your own checkout domain: every venue has all of it from the first morning. For reference, this is how the category usually prices the same things.
A typical platform
- Tier 4 · EnterpriseDedicated success manager. Unlimited devices.
- Tier 3 · PremiumMobile food and drink ordering. Membership agreements. Your own checkout domain. 10 devices.
- Tier 2 · ProOnline guest accounts. Guest flags. Custom permissions. Wristbands. 6 devices.
- Tier 1 · LiteBookings, POS, parties, memberships. 2 devices. Hardware not included. Setup sold separately.
Neon · one plan
Everything- Bookings and checkout
- Tickets in Apple Wallet and Google Wallet
- Marketing, campaigns and automations
- Point of sale, unlimited on every plan
- Online guest accounts
- Waivers and wristbands
- Membership agreements
- Parties and groups
- Your own checkout domain
- Reporting and exports
- Staff roles and permissions
- Sunmi hardware, installed by us
- Migration, training, go-live
Tier contents are summarised from ROLLER's published plan page, October 2026, as an example of how the category prices. Device counts and inclusions are theirs; the tier names are theirs.
Choosing a platform
Six questions to ask any vendor.
Including us. Here are our answers.
- Is marketing included, or an add-on?
- Neon: included, with automations.
- Who sets my card rate, and who keeps the margin?
- Neon: your provider does, in your own account. We keep none of it.
- Is there a limit on tills or devices?
- Neon: no device limits.
- Is hardware supplied, configured and covered?
- Neon: yes, Sunmi packages we set up and install, or use your own.
- Is setup and migration charged separately?
- Neon: no. Migration and go-live are part of joining.
- Is the price published?
- Neon: yes. It's on the next screen down.
Detailed comparisons
Pricing
One price. Everything in.
No per-booking fees, no module pricing, no quote-to-find-out. One monthly price per venue, written here, not behind a form. Add tills, members and campaigns and the number does not move.
Full pricingPer venue, per month
No per-booking fees- Email marketing, campaigns and automations
- Included
- Point of sale, unlimited on every plan
- Included
- Online guest accounts, custom domain
- Included
- Membership agreements, wristbands
- Included
- Reporting and exports
- Included
- Migration, training and go-live
- Included
- Sunmi hardware package
- Quoted per package, or use your own
Founding venues: the first 10 pay £249 a month, fixed for two years.
Book a demoQuestions
Asked before signing.
See Neon running your venue.
A thirty-minute walkthrough with your sessions, prices and floor plan already loaded. Bring the person who runs Saturdays.